Tuesday, November 26, 2013

Auto Dealer Service Department is Better Than Local Garage


The repair costs of automobiles have increased tremendously. So, it is necessary to be cautious while making a decision of selecting a garage or a authorised service department. A lot of money is wasted, if the mechanic has not done his job properly. Every owner of a car prefers local garages for small repair work.

Local garages are the most inexpensive, fast, and convenient mode of service than auto dealer services. Hence, people mainly opt for these garages. The main reason for the high expenses of auto dealer is that the manufacturer has to pay a huge amount for running the service department. Moreover, the technicians in the authorised centres are paid high salaries, as they are highly skilled and trained by the manufacturer.

The biggest advantage of the auto dealers is the specially trained mechanics. These employees are paid high salaries along with incentives to retain them. They in turn offer best services to their customers and do quality work. These departments are the best option for complicated problems in the car.

Mechanics at the auto dealers department get specialized training from the manufacturer related to the car. Sometimes they also get training related to the specific model of the car. They are provided with an opportunity of attending refresher training courses organized by the manufacturer.

A mechanic, at a small local garage, repairs cars of all models and types. They may not be able to identify the specific problems of a car. However, the specially trained mechanic, who is with an auto dealer, can easily identify the problem of the specific car and easily repair it.

Auto dealers authorised centres also provide services such as giving you rental cars, if it is taking a lot of time for repair works. There are service advisors at the service department who provide the maintenance schedule. These maintenance schedules are prepared in accordance with the services offered by the auto dealer service department.

These centres also offer you different warranty for their work. The car will be serviced free of charge, if it is under warranty. They also offer additional warranty on specific repair works and are aware of the manufacturing defects inherent in your car. These mechanics can also easily recall the previous problems of the car and sort them out.

Auto dealer department offers the best quality services to its customer. They are under the constant pressure of the manufacturers. If they don't provide better services, the customers can give complain about it to the manufacturer. Based on these complaints, the manufacturer can take action on the service departments. Thus, they try to provide commercial standards of service and maximum customer satisfaction.

There are many local garages available everywhere. The service departments are at particular locations. You can opt for a nearby garage for small repair works. It's highly recommended to refrain from opting for local garages to save money for complicated repairs involved in cars. Visit a service department for complicated repair works.

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