Friday, September 20, 2013

Auto Mechanic Job Description


When looking for a career it is very important to know what these jobs consist of before taking the plunge into a dark abyss. This article is designed to help you know and learn about what auto mechanics actually do and what is required of them.

All of us have taken our car into a repair shop, lets face it, every car you have ever owned has had at least one problem that a service shop has had to help you with. Mechanics are required to talk to customers and try and pinpoint the problem. A lot of times the mechanic will actually drive the car to find out what is wrong with it. Once the problem is determined it is up to the auto worker to talk to the customer about what is wrong. If the customer agrees and wants the problem fixed, it is up to the auto mechanic to quote a price to the customer for the part and labor of replacing it. If a part is not in stock it is also their responsibility to order the parts and notify the customer of when the part will be in.

Mechanics are really customer service people instead of just grease monkeys. Of course having knowledge of the car is an absolute must, but having knowledge of how to work with people is where repair shops will succeed. Repeat business will keep an auto mechanic busy for years to come and little will have to be spent on advertising to bring in business.

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