Repeat Customers Are Key for Auto Repair Shops

Owners of auto repair shops depend on repeat customers in order to have a thriving, successful business. Part of what makes customers return, or better yet, refer the services of a mechanic or particular repair shop, is the quality of service. By giving customer's cars preventative care in order to avoid them having difficulties while on the road helps to ensure they will become dedicated to the services being provided by that particular shop or service center.

In those instances when customers are unsatisfied, or worse, have complaints that their car was damaged, having insurance for auto repair shops will certainly come in handy.

Automobile Maintenance

By thoroughly inspecting any car brought in for service or repairs, a mechanic can find those "little things" that a car owner can have done to their vehicles, while still in the shop, to prevent them having to return days later to have the vehicle looked at because of some minor problem they may be experiencing.

Windshield Wiper Replacement

It's much easier to avoid hitting things that can be seen, therefore have them replace old or cracked windshield wipers before they become completely useless.

Fall is the ideal wiper replacement time, after the heat of summer and before the winter weather begins. Depending on location, replacement may be an annual affair in the Southwest, to a biannual chore in northern climates.

Tightening The Gas Cap

If the "Check Engine" light is on, then make sure the gas cap is on tightly, as this is one of the most common ways of setting off a car's diagnostic system, since a loose gas cap defeats the fuel system's venting arrangement.

Spark Plug Replacement

With newer cars, valves no longer need adjusting, ignition timing is computer controlled and there are no carburetors to fiddle with. About all that's left of the old tune-up drill are the spark plugs. These are often good for 100,000 miles, and should be checked during the 60,000- and 120,000-mile services when the timing belt, spark plug wires and coolant are due for replacement.

Oil Change Timing

Oil changes every 3,000 miles used to be required, but today, advances in engine design and lubricants make oil changes something to be done when the schedule calls for it. Other things that can be done while servicing a customer's vehicle includes checking for:

• Proper tire inflation and rotation


• Dirty air filters


• Replacement of brake shoes and pads (if necessary)


• Replacing worn tires (as needed)

By taking the time and doing these added value procedures an auto repair shop can grow their business.